Refunds and Cancellation Policy
Effective Date: January 1, 2025
At Dharmic Sakha, we prioritize customer satisfaction and ensure high-quality products. Please review our Refund and Cancellation Policy below:
1. No Returns Policy
We regret to inform you that we do not offer a return facility for any products purchased through our platform.
2. Exchange Policy
We provide an exchange option only in the following circumstances:
The product delivered is defective.
The product delivered is different from what was ordered.
To request an exchange, please notify us within 7 days of receiving your order.
Send an email to customercare@dharmicsakha.com with the following details:
Order ID
Description of the issue
Clear photographs of the defective or incorrect product
Our team will review your request and guide you through the exchange process.
3. Cancellation Policy
Orders once placed cannot be canceled. We recommend reviewing your order details carefully before completing the purchase.
4. Refund Policy
We do not offer returns or refunds for our products.
Exchange is available only for products that are defective or incorrectly delivered, subject to the exchange conditions mentioned above.
Once an exchange request has been approved and the required process is completed, the replacement product will be dispatched within 4–7 working days.
5. Contact Us
For any questions or concerns, please reach out to our support team:
Email: customercare@dharmicsakha.com
Phone: +91-9082341305
Address: Dharmic Sakha, Kokan Aareshwar Building, Kokan Nagar, Jogeshwari (E), Mumbai – 400060, Maharashtra, India.
Thank you for understanding and supporting Dharmic Sakha!
Regards,
Founder – Akash Prakash Sawant
